If it can send an email, it can now send a text.
Many UPS units, backup jobs, building controllers, network devices and legacy applications can only alert by email. Alert Relay reads those emails and texts the right person — with escalation if nobody answers.
Set up in minutes, not a project
No agents to install and no changes to the system that raises the alert.
Point alerts at your address
Each account gets a dedicated inbox address. Enter it as the alert recipient in your device or application.
Set your rules
Choose who is texted based on the sender, subject or keywords. Add quiet hours, severity levels and noise filters.
The right person gets a text
If they don't acknowledge, the next person in the chain is texted. Everything is logged.
From: ups-monitor@plant2.example Subject: CRITICAL: Battery on AC power loss Body: UPS-3 running on battery. Estimated runtime 14 min.
ALERT · Plant 2 UPS-3 Running on battery, ~14 min left. Reply 1 to acknowledge. Next: on-call 2 in 10 min.
Illustrative example.
What it does
Planned for the first release — early-access members help decide what ships first.
Rules & routing
Match on sender, subject or body text. Send different alerts to different people or groups.
Escalation & acknowledgment
Reply to acknowledge. Unacknowledged alerts move to the next contact automatically.
Message condensing
Long, ugly alert emails are trimmed into a readable text, with a link to the full original.
Missing-alert detection
Expect a "backup succeeded" email every night? Get texted when it doesn't arrive.
Delivery log
See every email received, which rule matched, who was texted and whether it was delivered.
Flat subscription
A monthly plan instead of a custom-build project fee. Pricing will be shared with early-access members first.
Works with the things that only know email
Power & facilities
UPS units, generators, HVAC and building controllers, environmental sensors.
IT & infrastructure
Backup software, storage arrays, network gear, older monitoring tools.
Industrial & legacy apps
PLC gateways, line-of-business systems and scheduled jobs that no one will modify.
Questions
Does it replace a safety or life-safety alarm system?
No. Alert Relay is for operational and IT alerts. Don't rely on it as the only notification for anything where a missed message could endanger people.
Where can it send texts?
The first release targets mobile numbers in the United States. Other regions will be added based on demand.
What if my system's emails are inconsistent?
Rules can match loosely on keywords, and anything unmatched can go to a catch-all contact so nothing is silently dropped.
Is it live?
Not yet. We're signing up early-access users now so we build what real teams need.
Get early access
Tell us what you need to be alerted about. We'll reach out as spots open.